Frequently Asked Questions

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Technical and Viewing

Easily navigate through the website to find what you're looking for by using the Sitemap

The website is optimized for Firefox

Mozilla Firefox is a free and open source web browser. Firefox runs on various versions of Microsoft Windows, Mac OS X, Linux, and many other Unix-like operating systems. Download firefox from mozilla.com and make your browsing easier www.mozilla.com

Media playing - Flash

All the films on the Streaming Festival are encoded in Flash. You will need the latest flash codec to view the films.
Download the latest flash from the Adobe website

Minimum system requirements

All you need is an internet connection (broadband offers obviously the best quality), and the latest codecs (Flash).

Members registration

I did not receive a confirmation email!
Check your email clients junk settings if you did not receive a confirmation email from streamingfestival.com.

I can't login!
Login names and passwords are case sensitive. Thus: EmAiL is not the same as email. Check whether you tried to login with the correct email address and password (as given in the confirmation email).

Consider the following requirements:
* Java script needs to be enabled in your browser.
* Cookies need to be enabled in your browser.

If that's not helping, try refreshing the cache of your browser.
If you still can't login; send us your email address, so we can check out what's going on.

I forgot my password!
No problem! As long as you know the email address you used to sign up with.
Password reminder

In case you still have problems, Contact the Streaming Festival team

Login to your account Register an account Password reminder

You can also click the icon in the menu to log on or out